PREMIUM BITE (ENI HELDER LOBO) is committed to the privacy and confidentiality of the personal data made available to it, assuming the commitment to protect the privacy of personal information collected and processed by you.

At PREMIUM BITE (ENI HELDER LOBO) the processing of personal data is carried out in compliance with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, hereinafter also known as GDPR, on the protection of natural persons with regard to the processing of personal data and the free movement of such data and national legislation in force.

Who is responsible for data processing?

PREMIUM BITE (ENI HELDER LOBO) is the entity responsible for the collection and processing of personal data.

What kind of personal data do we collect?

PREMIUM BITE (ENI HELDER LOBO) collects personal data of customers/data subject in the context of a commercial relationship and only collects the personal data strictly necessary to fulfill this purpose. Name, name, nationality, tax payer, address, telephone and/or email.

PREMIUM BITE (ENI HELDER LOBO) does not establish business relationships with minors.

In no circumstances will information be requested on philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin as well as data relating to health and sex life, including genetic data.

How and when do we collect your data?

Your personal data may be collected through our website at the time you submit one of the contact forms, by email, telephone contact or in person in our facilities, with the prior consent of the customer/data subject. As a rule, personal data is collected in the context of a business relationship with the customer/data subject, through the online business transaction on our website.

Some of the personal data are mandatory and in case of lack or insufficiency, PREMIUM BITE (ENI HELDER LOBO) may not provide the service in question, so we will inform the customer/data subject in question of the mandatory provision of such data.

The personal data collected are processed in information and in compliance with data protection legislation, being stored in a specific database, created for this purpose and, in no circumstances, the data collected will be used for a purpose other than that for that data subject.

For what purposes does PREMIUM BITE (ENI HELDER LOBO) process personal data?

PREMIUM BITE (ENI HELDER LOBO) collects personal data for the following purposes:

a) To provide the features of the web pages and the services you request when using our web pages, we use your data to provide the product or service you select. Example: If you make a purchase in or if you participate in an event or promotion, we will use the contact information you provided to us to communicate with you about your purchase, event or promotion. If you consult our consumer services, we will use information about you, such as delivery or payment information or the product you purchased to help you resolve a problem or issue.

b) To communicate information about our products, services, events or for other promotional purposes.

c) To modify your email or sms subscriptions or to cancel the receipt of communications by PREMIUM BITE (ENI HELDER LOBO) you must do so through your account or if this option is not available contact us at the following email: and communicate your preferences.

d) If you are already a PREMIUM BITE customer (ENI HELDER LOBO) having made a purchase in the past for example, we may use the email address provided by you to send you marketing communications about products or services, unless you have deleted this option.

e) In other cases, we may ask for your consent to send you marketing information about the products, services, events and promotions. We may use the information you have provided to us – such as your use of the Online Store, to personalize communications about products and services that may be of interest to you. When legally enforceable, we will also seek to obtain your consent to send marketing communications.

f) To operate, improve and maintain our business, products and services, we may use the data you have provided to us to operate our business. For example, when you make a purchase, we may use this information for accounting, billing, auditing, and other internal functions. As an example, we may use data about how you use our products and services to improve your user experience and to help us diagnose technical and service issues and administer our Web Pages.

g) To protect our or third party’s rights, property or security, we may also use data about how you use our Websites to prevent or detect fraud, abuse, illegal use and breaches of our Terms of Use and to comply with court orders, government requests or applicable laws.

h) For general research and analysis purposes we use data about how our visitors use our Web Pages and Services to understand customer behavior or preferences. For example, we may use information about how visitors search for and find products to understand the best ways to organize and present product offers in our store.

(i) other purposes; We may also use your personal data for other purposes, upon a specific notice at the time of collection and obtaining your consent when necessary.

What are the legal grounds for the processing of personal data?

The use of personal data must be justified under at least one of the following legal grounds for the processing of personal data, as described in european union data protection legislation (GDPR):

• When clear, express and unequivocal consent has been given by the customer/data subject, which may be withdrawn at any time. To this end, a form is submitted to the customer/data subject, describing the purpose of his/her data, which must be completed and signed by the customer/data subject, giving his consent to the processing of his/her personal data;

• When the processing of personal data is essential to the execution of a contract;

• When treatment is necessary for compliance with legal obligations;

• When processing is necessary to achieve a legitimate interest;

• Where treatment is necessary for us to declare, exercise or defend a right in legal proceedings against you, us or a third party.

Under what circumstances is the communication of the data to other entities (third parties and subcontractors)?

1) Third party service providers who process personal data on behalf of PREMIUM BITE (ENI HELDER LOBO), for example, to process credit cardsand payments, shipments and deliveries, manage and provide our data, distribute emails, research and analysis, brand management and product promotions, as well as administer certain services and features.1.1) Other third parties, to the extent necessary to:

a) – Comply with a request from government authorities, a court order or applicable law;b) – Prevent illegal uses of our Websites and Apps or violations of the Terms of Use of our Web Pages and Apps and our policies;c) – Defend us against third party claims;d) – Assist in the prevention or investigation of fraud (e.g. fraudulent payments).e) – We may also transfer your personal data in the event of sale or transmission of all or part of our business or assets (including in case of reorganization, division, dissolution or liquidation).

2) PREMIUM BITE (ENI HELDER LOBO), when accessing any type of personal data, undertakes to:

a. a protect them by means of security measures, legally enforceable, of a technical and organisational nature, which ensure their safety, avoiding their alteration, loss, treatment or unauthorized access, in accordance with the state of the technology at any time, the nature of the data and the possible risks to which it is exposed;

b. To use or apply personal data solely for the purposes duly provided;

c. To ensure that personal data are handled only by employees whose intervention is strictly necessary for the provision of the service, and they are obliged to the duty of confidentiality and confidentiality. There is a possibility that the information will be disclosed to third parties, they should be obliged to maintain due confidentiality in accordance with the provisions of this “Privacy Policy”;

d. Any type of personal data that its holders, or third parties duly authorized for this purpose, may disclose to PREMIUM BITE (ENI HELDER LOBO) will be understood as obtained, processed and transmitted under strict compliance with the GDPR.

3) PREMIUM BITE (ENI HELDER LOBO) guarantees that it has implemented, is endorsed and will continue to implement security measures of a technical and organizational nature necessary to ensure the security of the personal data provided to it, trying to prevent its alteration, loss, treatment and/or unauthorized access, taking into account the current state of the technology, the nature of the data stored and the risks to which it is exposed.

How long do we keep your personal data?

PREMIUM BITE (ENI HELDER LOBO) retains your personal data for the period necessary to achieve the purposes of its processing and/or, depending on its nature, for the period required by the Official Entities.

There are legal requirements that require you to retain the data for a minimum period of time. Where there is no specific legal requirement, the data will be stored and stored only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, after which they will be deleted.

How can you access, rectify or owe the processing of your personal data?

In accordance with the applicable legislation, PREMIUM BITE (ENI HELDER LOBO) guarantees the client/holder of the personal data the exercise of the rights of access, rectification cancellation or legally provided opposition.

If the customer/holder of the personal data wishes to exercise the rights of access, rectification, cancellation or opposition granted to them by the GDPR, he/she must send an email to

Right to lodge a complaint with the supervisory authority?

The client/holder of the personal data has the right to lodge a complaint with the supervisory authority, in Portugal it is the National Data Protection Commission – CNPD | Rua de São Bento, nº 148, 3º, 1200-821 Lisboa | Tel: 351 213928400 | Fax: +351 213976832 | e-mail:

How can you find out how and when PREMIUM BITE (ENI HELDER LOBO) updates its Privacy Policy?

PREMIUM BITE (ENI HELDER LOBO), reserves the right, at any time, to make adjustments or changes to its Privacy Policy, always in strict compliance with the Law, and these changes are duly disclosed on our website.

We recommend that you regularly consult our Privacy Policy in