Privacy Policy

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) is committed to the privacy and confidentiality of the personal data provided to us, undertaking to protect the privacy of the personal information we collect and process.

At PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166), the processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter referred to as the GDPR, related to the protection of individuals regarding the processing of personal data and the free movement of such data, and the applicable national legislation.

Who is responsible for data processing?

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) is the entity responsible for collecting and processing personal data.

What types of personal data do we collect?

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) collects personal data from clients/data subjects within the scope of a commercial relationship and only collects the personal data strictly necessary for fulfilling this purpose. This includes name, nationality, tax number, address, phone number, and/or email.

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) does not engage in commercial relationships with minors.

At no time will information about philosophical or political beliefs, party or union affiliations, religious beliefs, private life, or racial or ethnic origin, as well as data related to health and sexual life, including genetic data, be requested.

How and when do we collect your data?

Your personal data may be collected through our website when you submit one of our contact forms, via email, phone call, or in person at our facilities, with the prior consent of the client/data subject. Typically, personal data is collected within the scope of a commercial relationship with the client/data subject, through an online commercial transaction on our website.

Some personal data is mandatory, and in the case of absence or insufficiency, PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) may not provide the requested service, and we will inform the client/data subject of the mandatory nature of providing this data.

The collected personal data is processed electronically and in compliance with data protection legislation, being stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which consent was given by the data subject.

For what purposes does PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) process personal data?

  • To provide the functionalities of the websites and services you request when using our websites. We use your data to provide the product or service selected by you. For example, if you make a purchase on premium-bite.com or participate in an event or promotion, we will use the contact information you provided to communicate with you about your purchase, event, or promotion. If you contact our customer service, we will use the information about you, such as delivery or payment information or about the product you purchased, to help resolve any issues or questions.
  • To communicate information about our products, services, events, or for other promotional purposes.
  • To modify your email or SMS subscriptions or to cancel receiving communications from PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166), you should do so through your account or, if this option is not available, contact us via email at hello@premium-bite.com and communicate your preferences.
  • If you are already a client of PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166), having made a purchase in the past, for example, we may use the email address you provided to send you marketing communications about products or services, unless you have opted out of receiving such communications.
  • In other cases, we may request your consent to send you marketing information about products, services, events, and promotions. We may use the information you provided—such as your use of the online store—to personalize communications about products and services that may be of interest to you. When legally required, we will also seek your consent for sending marketing communications.
  • To operate, improve, and maintain our business, products, and services, we may use the data you provided to run our operations. For example, when you make a purchase, we may use this information for accounting, billing, auditing, and other internal functions. For instance, we may use data on how you use our products and services to improve your user experience and help diagnose technical and service problems and to manage our websites.
  • To protect our or third parties’ rights, property, or safety, we may also use data on how you use our websites to prevent or detect fraud, abuse, illegal use, and violations of our Terms of Use and to comply with judicial orders, government requests, or applicable laws.
  • For general research and analysis purposes, we use data about how our visitors use our websites and services to understand customer behavior or preferences. For example, we may use information about how visitors to premium-bite.com search for and find products to understand the best ways to organize and present product offers in our store.
  • Other purposes: We may also use your personal data for other purposes, with a specific notice at the time of collection and obtaining your consent when necessary.

What are the legal grounds for processing personal data?

  • When clear, express, and unequivocal consent has been given by the client/data subject, which may be withdrawn at any time. For this purpose, a form is presented to the client/data subject, describing the purpose of their data, which must be completed and signed by the client/data subject, giving their consent for the processing of their personal data;
  • When processing personal data is necessary for the performance of a contract;
  • When processing is necessary to comply with legal obligations;
  • When processing is necessary to achieve a legitimate interest;
  • When processing is necessary for us to assert, exercise, or defend a right in a legal process against you, us, or a third party.

Under what circumstances are data communicated to other entities (third parties and subcontractors)?

  1. Third-party service providers who process personal data on behalf of PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166), for example, to process credit card and payment transactions, shipments and deliveries, manage and provide our services, distribute emails, conduct research and analysis, manage brand and promotions, as well as administer certain services and functionalities.
  2. Other third parties, to the extent necessary to:
    • Comply with a request from government authorities, a judicial order, or applicable law;
    • Prevent illegal uses of our websites and apps or violations of our Terms of Use and policies;
    • Defend ourselves against third-party claims;
    • Assist in the prevention or investigation of fraud (e.g., fraudulent payments);
  3. We may also transfer your personal data in the event of the sale or transfer of all or part of our business or assets (including in the event of reorganization, division, dissolution, or liquidation).

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166), when accessing any personal data, commits to:

  • Protect the data through legally required security measures, both technical and organizational, to ensure its safety, preventing unauthorized alteration, loss, processing, or access, in accordance with the state of technology at any given time, the nature of the data, and the possible risks to which it may be exposed;
  • Use personal data exclusively for the purposes explicitly stated and in compliance with the applicable legislation.

How are personal data protected?

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) adopts adequate security measures to protect personal data against unauthorized access, use, or disclosure. This includes physical, technical, and administrative measures to safeguard the personal data under our control.

What is the duration of the processing and retention of personal data?

Personal data is retained for the period strictly necessary for the purpose for which it was collected, in accordance with applicable legislation. After the necessary period has ended, personal data is securely deleted or anonymized.

What are the rights of the client/data subject?

  • Access your personal data and obtain a copy of it.
  • Request correction of incorrect or incomplete personal data.
  • Request deletion of your personal data, where applicable.
  • Limit the processing of your personal data in certain circumstances.
  • Object to the processing of your personal data, where applicable.
  • Request the portability of your personal data, where applicable.
  • Withdraw consent given at any time, without affecting the legality of the processing based on the prior consent.

How can you contact PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166)?

If you have any questions or concerns about how PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) handles your personal data, or if you wish to exercise your data protection rights, you can contact us via email at hello@premium-bite.com.

Use of Cookies

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) uses cookies and similar technologies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device when you visit our site.

1) Types of Cookies Used:

  • Essential Cookies: Necessary for the basic operation of the site, such as session management and access to secure areas.
  • Performance Cookies: Collect information on how visitors use the site, such as the pages visited and any errors. These help us improve the functionality of the site.
  • Functionality Cookies: Allow the site to remember your preferences and options, such as language and regional settings.
  • Advertising and Tracking Cookies: Used to display relevant ads and measure the effectiveness of advertising campaigns.

2) Cookie Management:

When you enter our online store, you will have the option to accept all cookies or only necessary cookies. You can adjust your cookie preferences through the consent banner that appears when you visit our site. If you choose not to accept non-essential cookies, only essential cookies will be used to ensure the basic functionality of the site.

You can control and manage cookies through your browser settings. However, disabling some cookies may affect the functionality of the site. For more information on managing cookies, consult your browser’s help section or visit privacy protection websites.

3) Consent:

By using our site, you agree to the use of cookies as described in this policy. If you do not agree, you should adjust your cookie settings as indicated or avoid using the site.

Changes to the Privacy Policy

PREMIUM BITE (Timelessmill – Unipessoal Lda, VAT 518249166) reserves the right to change this privacy policy at any time. Any changes will be posted on this page. We recommend that you review this policy regularly to stay informed about how we protect your data.